Water Treatment Servicing
UV systems, filters, softeners and pumps, serviced every year.
We remind you when it’s due.
- Since 2000
- 400+ five-star Google reviews
- Licensed Master Plumbers
- E. coli-free guarantee
- Mangawhai to Albany
Keep your water system working
Filters fill up, UV lamps lose strength and softener resin wears out. Most systems need a service every 12 months. Pick your system below, or book a service and we’ll check the whole system.
What do you need serviced?
Pick your system.
Business, school or rental?
Servicing that keeps you compliant.
Testing and parts
Test your water, or buy lamps and cartridges.
How often does each system need a service?
Our usual service times. Busy commercial sites need them more often.
How servicing works
Four simple steps, and after that we remind you every year.
- 1Call or send photosCall 0800 278 296, or email a couple of photos of your system and how it’s set up.
- 2We confirm and quoteWe confirm which system you have and send you a quote.
- 3We service itA technician services your system. UV systems also get the water lines sterilised.
- 4Covered and remindedWe book your next reminder, so you never have to remember when it’s due.
Based in Warkworth, we cover Mangawhai to Albany. Book a service
Every service includes
- A check of the whole system for leaks and wear.
- New filters, cartridges or media where they’re due.
- A check of the pump and the water pressure.
- A record of what we did, and a reminder for next time.
Between services
- Top up the softener salt, about once a month.
- Backwash a manual neutraliser every two to four weeks.
- Hose off the ozone filter in the tank once a month.
- Call us if anything changes. Don’t wait for the next service.
Don’t just take our word for it
“This company offers the best, most efficient service. So professional, so friendly and helpful and extremely thorough in their work. And most reasonably priced.”
“Richard did a fantastic job of explaining the UV service he provided for us. He answered all our questions and more. Highly recommend.”
“Great quality service, and I love how you always contact me when my UV filter needs its annual service. Thanks.”
UV servicing near you
WarkworthMatakanaOmahaMangawhaiHelensville & KaukapakapaDairy Flat & Coatesville
Servicing FAQs
How often does a water treatment system need a service?
Most systems need a service every 12 months. pH neutralisers and filters on busy commercial sites need checking every 6 months, and the lamp in an ozone unit lasts 18 months.
Do you service systems you didn’t install?
Yes. We service most makes and models, whoever installed them. Send us a photo of your system and we’ll confirm what it needs.
Will you remind me when my service is due?
Yes. We keep a record of every system we look after, and get in touch by phone, text or email, whichever suits you, when it’s due.
What’s included in a UV service?
A new UV lamp, a clean and check of the quartz sleeve, new seals where needed, a flow and pressure check, a test of the controller, the pre-filters checked, and the UV unit and water lines sterilised with hydrogen peroxide.
What do I need to do between services?
Top up the softener salt about once a month, backwash a manual neutraliser every two to four weeks, and hose off the ozone filter in the tank once a month. Call us if anything changes.
What areas do you service?
Rodney and North Auckland, from Mangawhai to Albany. We’re based in Warkworth.
Do you service businesses, schools and rentals?
Yes. We look after cafés, schools, early childhood education (ECE) centres, farms and rental properties, including monthly visits for busy sites. See commercial water treatment servicing.
What if my UV system stops working between services?
Stop drinking the water and boil it before use until the system is repaired. Call us and we’ll get it working again.
Recent service jobs
A few of the systems we look after.
Book a service
Not sure what you’ve got? Send us a photo of your system.
Book a serviceor call 0800 278 296