Rodney’s Trusted Water Specialists Since 2000
Over 400 Google ⭐ ⭐ ⭐ ⭐ ⭐ Reviews
Locally Owned • Community Minded • Honest Advice
It started with a simple goal: Better water.
Back in 2000, Steve Reynolds was living in Warkworth with a straightforward problem: the water at home simply wasn’t good enough. Coming from an agricultural engineering background and a strong belief in doing things properly, he figured there had to be a better way. What started as improving his own family’s water quickly became a passion for helping others across Rodney do the same.
More than 25 years later, Aqua Works has grown into one of Rodney’s trusted local specialists for plumbing, pumps and water filtration systems, supporting homes, farms, schools and businesses from Mangawhai to Albany.
Many of our customers have been with us for more than a decade. We know their properties, their water systems and often their families too. Today, Steve’s son Jakob is also part of the business, a reflection of what Aqua Works has always been about: local people helping local people with practical, honest advice and reliable service.
What we believe about water
At Aqua Works, we believe good water is something people should be able to trust without thinking twice about it. Whether it’s the water your family drinks every day, the water supplying a rural property or the systems supporting a local business, clean and reliable water has a direct impact on health, comfort and everyday life.
That’s why we take a practical, long-term approach to plumbing, pumps, filtration and water treatment. We focus on understanding the full picture: your property, your water source and the unique conditions across Rodney, so we can recommend solutions that genuinely work for the people using them.
We also believe in doing business properly: giving honest advice, standing behind our work and building long-term relationships with our customers and community. After more than 20 years serving Rodney, many of our customers have become long-term friends of the business, and we’re incredibly grateful for that trust.
Our vision
Aqua Works is leading the Rodney District by providing healthy, clean and safe water to every home and workplace.
Our mission
Purifying today’s water one tap at a time.
Our Purpose
Empowering locals like you to make their water safe and potable with trusted brands and our service professionals.
Our People
Steve Reynolds – Founder | Certified Plumber & Drainlayer
Steve founded Aqua Works in 2000 with a simple goal: helping Rodney families and businesses enjoy safer, healthier and more reliable water. Today, he still works closely with customers across Rodney, helping solve everything from plumbing and pumps to filtration and complete water system solutions.
Originally from the UK, Steve moved to New Zealand in the 1990s after travelling the world and quickly developed a passion for water quality and treatment systems. With a background in agricultural engineering and decades of hands-on experience, he’s built Aqua Works into one of Rodney’s trusted local water specialists.
Outside of work, Steve enjoys life with his family, fast cars and endurance racing. He’s passionate about community, honest relationships and building a business that genuinely helps people.
Troy Parker - Certified Plumber
Troy helps Aqua Works customers with everything from plumbing and hot water systems to water filtration, pumps and rainwater solutions. Whether it’s a new installation, maintenance work or diagnosing complex water issues, he’s known for his practical approach, reliability and attention to detail.
A Rodney local through and through, Troy understands the different water conditions across the region, from tank water systems and rural properties to silica scale around Snells Beach and mains water challenges further south. After starting out in plumbing straight from Mahurangi College, he completed his apprenticeship locally and became a registered plumber in 2015. Since then, he’s built strong hands-on experience across residential and commercial plumbing and water systems.
Outside of work, Troy enjoys making the most of the Rodney lifestyle, from beaches and the outdoors to spending time with family and friends around the local community he’s proud to call home. Friendly, approachable and always up for a laugh, he’s someone customers instantly feel comfortable having on-site.
Jakob Reynolds - Plumber & Drainlaying
Jakob works across plumbing, drainlaying, water pumps, filtration systems and earthworks, helping Aqua Works customers with everything from installations and repairs to complex water system challenges. Known for his strong work ethic and perfectionist approach, Jakob takes real pride in doing things properly and won’t leave a job until he’s fully satisfied the customer is happy with the result. Customers regularly comment on his friendly nature, attention to detail and willingness to go the extra mile.
Having grown up around Aqua Works and water filtration systems from a young age, Jakob developed practical hands-on experience early on and has become a highly capable all-round technician within the business. Alongside plumbing and water systems, he’s also highly skilled operating diggers and machinery for drainlaying and earthworks projects across Rodney properties. As a Snells Beach local, he understands the area, the land and the unique water challenges local homes and lifestyle properties can face.
Outside of work, Jakob is passionate about music, motorsport and the outdoors. A talented drummer and multi-instrument musician, he’s heavily involved in the local music scene and enjoys spending weekends around fast cars, endurance racing and the Rodney community he’s proud to call home.
Richard Platt - Service Technician
Richard helps Aqua Works customers keep their water systems running safely and reliably through servicing, maintenance and repairs of UV filtration systems, whole-house filters and underbench water filtration systems. Known for his strong work ethic and problem-solving mindset, he takes pride in doing things properly and making sure customers feel looked after from start to finish.
Originally from a small seaside town in the UK, Richard spent over a decade working as a chef and managing kitchens before moving to New Zealand and transitioning into the drainage and water industry. His diverse background has given him a calm, practical approach, strong communication skills and a high standard of professionalism that customers quickly appreciate.
Outside of work, Richard enjoys family life with his partner and young children and loves making the most of the outdoors around Rodney — from kayaking and sailing to exploring the coast. A passionate home cook and people person, he values the relaxed small-town lifestyle and strong sense of community that make the region feel like home.
Raewyn Dench - Office Manager
Sherrie Larman - Customer Sales Manager
Sherrie helps keep Aqua Works customers informed, organised and looked after, from managing enquiries and quotes to making sure jobs run smoothly behind the scenes. With her friendly, straight-talking approach and strong focus on customer care, she helps ensure customers always feel supported and in good hands.
Before joining Aqua Works, Sherrie built extensive experience in facilities management and commercial property maintenance, working with major clients including ASB Bank across New Zealand. Her background in coordinating large-scale operations and customer relationships brings valuable organisation, professionalism and efficiency to the team.
Originally from the UK and now proudly calling Rodney home, Sherrie lives in Kaipara Flats with her partner, son and a growing collection of animals. She enjoys the rural lifestyle, values honest communication and loves being part of a business that genuinely cares about people and community.
Tina Westphal-Sims - Digital Marketing Manager
Proud to be part of our Community
Aqua Works has always been about more than just plumbing, pumps and water filtration systems. As a local family business, we genuinely care about the people, homes and communities we work with every day across Rodney. Over the past 20+ years, we’ve built long-term relationships with customers based on trust, reliability and honest advice, and we’re incredibly grateful for that support.
Supporting Springboard for over 15 years
For more than 15 years, Aqua Works has proudly supported Springboard, a Rodney-based organisation helping young people and families build positive futures through mentoring, education, wellbeing and community support programmes. Springboard works alongside vulnerable rangatahi across the region, creating a sense of belonging, connection and opportunity for young people who need it most. We’re proud to support the incredible work they continue to do within our community.
Supporting One Mahurangi Business Association
Steve is also Deputy Chair of One Mahurangi Business Association, a volunteer role supporting local businesses and helping strengthen the wider Rodney community. One Mahurangi works to connect, support and advocate for businesses across Warkworth and the Mahurangi region, helping create a thriving local economy and stronger community connections. Through events, local initiatives and collaboration with councils and organisations, the group plays an important role in shaping the future of the area we proudly call home.
Aqua Work’s service commitment
Excellent service is close to our hearts. That is why our full-time technicians, plumbers, sales guru and scheduler do their best to ensure that you have the correct product at the right time and in the right place at your premises.