UV Quartz Sleeve Cleaning & Replacement
Keep your UV system working at full strength with expert quartz sleeve cleaning, replacement and sterilising.
Book a Service
UV quartz sleeves: all you need to know
The quartz sleeve is the clear glass tube that houses the lamp inside your UV water filter. It keeps the lamp dry and away from the water, while letting the UV light shine through evenly to disinfect every drop.
When the sleeve gets dirty, cloudy or cracked, less UV light reaches the water and bacteria can get through, even though the lamp still looks like it’s working. That’s why we check and clean the sleeve at every UV service.
Cleaning and replacement, done properly
We clean your sleeve, replace it if it’s damaged, and then sterilise the UV chamber and the water lines into your home, so you can trust the water from every tap.
Book your annual UV service
We clean and replace quartz sleeves on these UV brands & models:
Aqua Filter UV Systems
Aqua UV WHAUV-B3M, AUVL434
Aqua UV WHAUV-J3M, AUVL-434HO
Aqua UV CAUV-J3M, AUVL 996-HO
Puretec UV Systems
Puretec Hybrid R Series R3
Puretec Hybrid R Series R4
Puretec Hybrid G Series G8
Puretec Hybrid G Series G9
Puretec Radfire Hybrid R10
Puretec Radfire Hybrid R11
Trevoli Water Sterilizer Systems
Trevoli UV System 55
Trevoli UV System 52
Trevoli UV System 30
Trevoli UV System 16
Trevoli UV System 6
Davey UV Systems
Centurion, Microlene
Davey Steriflo UV23, UV50, UV70, UV130
Davey Steriflo Kit KUV50, KUV70, KUV130
Davey Steriflo 800SF, 900SF, LS1000S
Davey XL-60, Splenvue S12E UV
Davey Aquasheild ASC50, ASC70
Bug Buster UV Systems
Bug Buster Alpine Series Silver
Bug Buster Alpine Series Gold
Bug Buster Alpine Series Titanium
Bug Buster Alpine Series Platinum
Bug Buster UV Systems Pearl
Bug Buster Pro Series Silver
Bug Buster Pro Series Gold
Bug Buster Pro Series Titanium
Bug Buster Pro Series Pearl
Viqua UV System
Viqua UV S410RL
Viqua UV S200RL
Viqua UV S36RL – S12QA
Viqua UV S740RL HO
Viqua UV S950RL HO
Viqua Pro 10
Viqua Pro 20
Viqua Pro 30
Wyckomar Disinfection Systems
Wyckomar UV-700
Wyckomar UV-1200
Wyckomar UV-1500
Greenway Ultraviolet Systems
Greenway GAUV 1S
Greenway GAUV 2S
Greenway GAUV 5S
Greenway GAUV 10S
Greenway GAUV 15S
Water Guard Water Filter Systems
Water Guard Gold
Water Guard Silver
Water Guard 130W
Water Guard 75W
Water Guard 40W
Luminor UV Water Treatment
Luminor Blackcomb 4.1, 5.1, 6.1
Luminor Blackcomb-HO 4.1, 5.1, 6.1
Luminor Blackcomb 4.1 Rack, 5.1 Rack
Luminor Blackcomb NSF Class A, Class B
Luminor Blackcomb 6.1 A
Luminor Blackcomb HO 6.1 A
Luminor Blackcomb 5.1 B, 6.1 B
Luminor Blackcomb HO 5.1 B, 6.1 B
Luminor Rainier 5.0, 6.0
Luminor Everest 5.0, 6.0
Professional service & replacement of UV quartz sleeves
Our service vehicles carry around 30 quartz sleeves, so we have the right one on hand for your system when we visit.
Schedule Your Annual UV Service
Our Aqua Works
UV Water Filter Service System
Aqua Works Guarantee
At Aqua Works, we guarantee E. coli*-free drinking water that meets New Zealand drinking water standards and all legal requirements.
Applies to rainwater and bore water with the right pre-treatment, when Aqua Works installs or services your UV system and keeps servicing it at the agreed intervals (usually every 12 months). It doesn’t cover surface water from streams, rivers, dams or lakes. We can’t take responsibility if your raw water quality changes. Recommended testing: rainwater, none needed; bore water, a full routine chemical test every two years; commercial supplies, E. coli every 3 months plus a full routine chemical test every 12 months.
*E. coli-free means no active E. coli and water that passes NZ drinking water standards.
Cleaning, replacing and checking your quartz sleeve
What we do, and what to look out for
Cleaning UV quartz sleeves
Most UV manufacturers recommend cleaning the quartz sleeve every 6 to 12 months to keep UV transmission high. We recommend:
- Domestic UV systems: clean every 12 months
- Commercial UV systems: clean every 6 months
Our cleaning policy: a dirty sleeve reduces UV light and can make your water non-potable. If a sleeve can’t be cleaned, we replace it. If it’s getting unusually dirty, we’ll find out why and may suggest more frequent cleaning.
Replacing UV quartz sleeves
Manufacturers typically recommend replacing the sleeve every 12 to 18 months, or sooner if it becomes brittle, cracked or cloudy. With careful handling, some sleeves last 7 to 10 years.
Our replacement policy for onsite service customers:
- We replace sleeves when they break, crack or become cloudy
- If a sleeve breaks because it’s brittle, the replacement cost is passed on to you
- If we break it by accident, we cover the cost
- Call us on 0800 278 296 for the current price of a replacement sleeve
Signs of a brittle quartz sleeve
UV light, heat, chemicals in the water and knocks during handling all weaken the glass over time. Look out for:
- Cracks or brittleness
- Cloudiness or discolouration
- Water leaking around the seals
- Reduced UV light output
If you notice any of these, call us.
Thinking about doing it yourself?
Skills you’ll need
Cleaning or replacing a quartz sleeve takes electrical and plumbing skills. UV systems run at high voltage, the water lines must be disconnected and reconnected, and you’ll need the right tools, plus a spare sleeve in case the old one breaks. Without a working sleeve, your drinking water isn’t protected.
Watch out!
The glass sleeve breaks easily, and it is far more likely to break in untrained hands. If it does, you must remove every piece of glass from the water system. Glass left behind can be life-threatening if it ends up in your drinking water.
Sterilise afterwards
After any work on the sleeve, the UV chamber and water lines must be sterilised before you drink the water again. Every Aqua Works service includes this step, following the manufacturer’s recommendations.
Don’t just take our word for it…
⭐⭐⭐⭐⭐
“Annual UV lamp change: good reminder system, great work and attitude.“
Paul Sieberhagen, 2026
⭐⭐⭐⭐⭐
“Steve with Aqua works for our filter change was excellent and really happy to explain and show me the old and the new replacement filter.“
Barry Lowe, 2026
⭐⭐⭐⭐⭐
“Contacted Aqua Works to carry out the service on our water filter. Rich came later in the day and left everything clean and tidy.“
Annette Sharp, 2024
Why Choose Aqua Works
Expertise and experience
Our trained technicians make sure your UV system is working correctly after every service.
Quality workmanship
We use quality parts and follow the manufacturer’s recommendations.
The right sleeve on hand
Our service vehicles carry around 30 quartz sleeves, so we have the right one for your system.
Competitive pricing
Affordable servicing, so everyone can have clean, safe water.
Convenience
Flexible scheduling and a complete UV service in one visit.
Service guarantee
We’re committed to your satisfaction, and our work is backed by the Aqua Works guarantee.
Environmental commitment
Eco-friendly cleaning methods and responsible recycling.
UV Quartz Sleeve FAQs
What is a UV quartz sleeve?
A UV quartz sleeve is the clear glass tube that houses the UV lamp inside the chamber of your UV system. It keeps the lamp dry and away from the water, while letting the UV light pass through to disinfect the water.
Why are UV quartz sleeves so important?
The sleeve protects the lamp and spreads the UV light evenly through the water. If the sleeve is dirty, cloudy or cracked, less UV light reaches the water and bacteria can get through.
How often should a quartz sleeve be cleaned?
Most manufacturers recommend every 6 to 12 months. We clean domestic sleeves every 12 months as part of your annual UV service, and commercial systems every 6 months.
How often should a quartz sleeve be replaced?
Manufacturers typically recommend every 12 to 18 months, or sooner if the sleeve is brittle, cracked or cloudy. With careful handling some sleeves last 7 to 10 years, so we check yours at every service and replace it when it needs it.
What makes a quartz sleeve brittle?
UV light, heat, chemicals in the water and knocks during handling all weaken the glass over time.
What are the signs it's time to replace my quartz sleeve?
Cracks, brittleness, cloudiness or discolouration, water leaking around the seals, or reduced UV light output.
Can I clean or replace a quartz sleeve myself?
It is possible, but it needs electrical and plumbing skills. UV systems run at high voltage, the water lines must be disconnected and reconnected, and the glass breaks easily. If a sleeve breaks, every piece of glass must be removed from the water system, and the UV chamber and water lines must be sterilised before you drink the water again.
Why use a professional for quartz sleeve servicing?
Safety, expertise and efficiency. We carry around 30 sleeves so we have the right one on hand, we sterilise the UV chamber and water lines afterwards, and our work is backed by the Aqua Works guarantee. Call us to book a service.
Don’t let filter checks slip your mind
Book your annual UV filtration or water pump service today so that you can sit back and relax while enjoying safe water every year.
Book Your Annual UV Service
UV water filter services near you
Every UV water filter service includes a quartz sleeve check and clean. Read more about UV water filters and commercial UV water filters, or visit our local pages for Warkworth, Matakana, Omaha, Mangawhai, Dairy Flat and Helensville and Kaukapakapa.