About Aqua Works

Steve Reynolds

Founder of Aquaworks, Certified Plumber & Drainlayer

Born in the UK and having travelled the world, Steve came to New Zealand in 1995 and fell in love with the country and his lovely wife, Dedge. Having a professional background in agricultural engineering, Steve has been running his own business for almost 20 years. It has truly been a matter dear to his heart to provide everyone in Rodney with fresh, clean water since 2000.

Being in the business for so long, Steve knows his customers and their needs very well. He is a very dependable, honest and capable interlocutor, only using the best quality and highest standard for service to build and maintain trust. Steve ensures that his customers will get the best value for their money to have healthy drinking water. He is uncompromising when it comes to the quality of the products used when other people’s health is at stake.

Steve is a family man who loves spending his free time with his wife and two kids. And he also loves fast cars and takes part in budget endurance racing. Following a holistic life approach, Steve is very people-oriented. He strives to create an enjoyable and fun work environment for everyone as we spend such an essential amount of our time working.

Being part of the Rodney community, Steve aims to make a difference in people’s lives by providing them with the best quality, safe drinking water.

Steve Reynolds –  0800 – AQUA WORKS

Troy Parker

Certified Plumber

As our in-house Registered Tradesman Plumber at Aqua Works, Troy looks after our new builds, installations and services water filtration systems, rainwater harvesting systems, water pumps and hot water cylinders. He is a local who perfectly understands the various water sources in the Rodney district. Troy is proficient and well-experienced with the water’s challenges in residential and commercial applications, whether Silica scale in Snells Beach, harder water in Warkworth or fluoride mains water in Orewa.

Personally, he loves to get the best of both worlds – being semi-rural with plenty of beaches and farms. In addition, the close-knit and caring Rodney community makes him and his family feel safe in all aspects of daily life. Being outdoors with his wife, two little boys, and two kittens keeps him busy and happy when not repairing a leaking hot water cylinder in a Warkworth family home. He is a supportive and playful Dad, always on the run to have some fun with them and a good laugh with his friends.

Straight after graduating from Mahurangi College, Troy gained his first work experience working with his cousin. He started to give him a hand for a week doing some plumbing. A week turned into a month, and finally, he was offered an apprenticeship in plumbing. Being a qualified registered plumber since 2015, Troy has a wealth of knowledge. Applying smart plumbing with proven technologies, he answers your requests dependably and efficiently.

Cameron Kennedy

Plumber

Cam brings a unique blend of skills and experiences to our passionate team. He started his career by delving into a plumbing apprenticeship on the North Shore. He honed his skills in various aspects of commercial plumbing before his journey took an unexpected turn. In the US, Cam has specialised in custom harvesting, driving combines and tractors, and maintaining heavy machinery for three years. Upon returning to NZ early 2023, Cam found his way back to the plumbing world at Aqua Works. His focus is on service work, water pumps and plumbing installations.

From South Island’s Christchurch to the serene landscapes of Matakana, Cam is captivated by the strong sense of community and the semi-rural environment. His recreational interests include fishing in the local waters, swimming in Omaha, and aspiring to surf and play squash. Alongside his wife, who is from the US, they love to travel and explore the beauty of Aotearoa through hiking, skiing and snowboarding.

Cam’s upbeat and humorous attitude, coupled with his love for challenges, makes him a natural problem solver. He is always willing to go the extra mile and provide top-notch service to our customers. Cam is a great team player and dedicated professional who embodies the spirit of Aqua Works. His diverse background, hands-on approach, and commitment to excellence make him an invaluable addition to our close-knit community.

Richard Platt

Drainlayer

Hailing from a little seaside town in the UK, Rich’s journey has been as diverse as the skills he brings to our company. With 12 years of experience as a chef, running various kitchens and training teams nationwide, he then made a leap to the world of drain laying and drains in New Zealand for the past 8 years.

In his transition to Aqua Works, his primary responsibility is the service of our UV filtration systems, whole house water filters, underbench filter systems, and repairs. What sets Richard apart is his dedication to pride in his work. He thrives in an environment where there’s no room for excuses, no hiding behind others, and every job demands accountability. With his genuine and authentic character, Rich has high standards of conduct, communication, and punctuality and is committed to doing things correctly. He enjoys the problem-solving aspect of the job and finds parallels with his previous experiences, although it’s a different trade.

Outside work, Rich is a family man, amusingly a giant, scary monster to his 3-year-old daughter, his newborn boy just discovering the world and taking charge of the kitchen after a long day at work. His love for Mexican cuisine and wind-based activities like kayaking, windsurfing, sailing, and skiing reflect his diverse interests and adventurous spirit. Living West of Warkworth, Rich appreciates our friendly small-town vibe and sees it as a perfect blend of rural charm with top-class eateries in a relaxed atmosphere.

Jakob Reynolds

Plumber

Jakob is learning the water pump, filtration and treatment trade as he starts his plumbing and drainlaying apprenticeship. He has been driving diggers, cars and anything with wheels from a young age. Using his passion for machines, he operates our digger proficiently when carrying out drainlaying and earthworks jobs at your property.

As a Snells Beach local, he has a high appreciation of the land and thus the water quality and is also an integral part of our local community.

Jakob is a jack of all trades at Aqua Works. He can wriggle in small spaces, which is helpful for plumbing issues and repairing water pumps. But, Jakob has also been changing water filters since he was a 5-year-old boy. Therefore, he knows all the small and big challenges this job might bring. Onsite, our customers love his courteous, friendly manners and appreciate Jakob’s analytical thinking skills when assisting with challenging plumbing problems.

Music plays a crucial role in his free time. Jakob has taught drumming for years and continues to qualify at the Trinity Rock & Pop to achieve all 8 grades. He also plays the bass and electric guitar, often joining a local band. Another passion is fast cars, spending weekends with our local Lemons & Nazcar endurance racing team.

Raewyn Dench

Office Manager

Raewyn has been working as an Office Manager for Aqua Works since 2017. She not only organises the service technicians’ daily schedule but also takes care of our customers’ telephone enquiries with a lot of passion, commitment and kindness. Raewyn likes to apply her skills from her long-time experience at ASB Bank. She returns home happy in the evening when the day has been efficiently planned, the service technicians have been busy throughout the day, and all customers’ enquiries have been answered.

Her British/Welsh roots show up in her passion for cars. She has been cruising around New Zealand in her 21-year-old MG convertible for 15 years. When she’s not busy with needlework, gardening or travelling the world, Raewyn organises events as social secretary of the local MG Group.

Whatever you have on your mind, Raewyn is approachable, reliable and committed to your requests. Give her a call today.

Raewyn Dench – 09 425 6080

Sherrie Larman

Customer Sales Manager

With a background in facility management and commercial property maintenance, Sherrie brings a wealth of experience in keeping things running smoothly — including managing key clients like ASB Bank across New Zealand.

At Aqua Works, she’s focused on delivering great customer care. From welcoming new customers to managing quotes and keeping you informed, Sherrie makes sure everything runs seamlessly and you get the right solution for safe drinking water.

Straight-talking and people-focused, she brings a refreshing sense of humour to the team while quickly getting up to speed with filters, pumps and UV systems — even if the plumbing side is still a learning curve.

Originally from the UK and now a true Kiwi, Sherrie lives in Kaipara Flats with her partner and son, enjoying country life surrounded by animals and open space. She values honesty, professionalism and being part of a team that genuinely puts people first.

Sherrie Larman –  0212787639 ­

Tina Westphal

Digital Marketing Manager

Since September 2020, Tina has been taking care of our online digital presence. As Digital Marketing Manager, she ensures a professional positioning and good visibility of our company in the digital media. Whether it’s organising photoshoots, writing blog articles or setting up our commerce shop, Tina is always on the go with a lot of enthusiasm and her unmistakable German diligence and accuracy. After a long career in Human Resources in international positions, she moved to New Zealand in 2019 to study again at Otago University, Dunedin. With her extensive knowledge in Sustainable Business Management, she will leave one or two footprints in our company.

When she is not exploring New Zealand in her camper van Charlie, Tina loves to cook and bake for family and friends. She is doing quite well becoming a true Kiwi, wearing jandals, going fishing with her partner and his kids. However, she is pretty laid-back with most things but not with her insistence on good content, tone and style.